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Shipping & Returns Policy
Shipping
Baha'i Soul operates worldwide, offering delivery to most countries. We work with trusted carriers to ensure fast and secure shipping for your order.
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1. Order Processing Time: All orders are processed within 1-3 business days.
2 Delivery Time: Estimated delivery times vary by location:
-Europe: 3-10 business days
-North America: 5-12 business days
-Asia & Australia: 7-15 business days
-Rest of the Word: 10-20 business days
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3.Shipping Costs: Shipping costs are calculated based on the order weight and delivery location.
Returns & Refunds
Your satisfaction is our priority! If you are not completely happy with your purchase, you have the right to return or exchange the product.
Return Period: 14 days from the date of delivery.
Return Conditions: The product must be unused, undamaged, and in its original packaging.
Return Process: To initiate a return, contact us via email at bahaisoul3@gmail.com with your order number and reason for return. You will receive further instructions on how to proceed with the return shipment.
Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or sent in error.
If you receive a defective or damaged product, please contact us within 48 hours or delivery. For any questions regarding shipping or returns, feel free to reach out to us-we're happy to help!
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