Store
Policy

Customer Service

At Baha'i Soul, your satisfaction is our priority. We strive to provide the highest quality service at every stage of your shopping experience.

 

• Contact: You can reach us via email at bahaisoul13@gmail.com  . Werespond to inquiries within 24 hours on business days.

• Businnes Hours: Our customer service operates from Monday to Friday, 8:00AM to 4:00PM

• Issue Resolution: If  you encounter any problems with our products or services, please contact us. We will make every effort to resolve them to your satisfaction.

Privacy Policy

We are committed to protecting your personal data and process it in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

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• Data Controller: The data controller is Baha'i Soul, located at Derby-United Kingdom.

• Purpose and Scope of Data Collection: We collect only the data necessary to process orders, provide customer service, an with your consent,for marketing purposes.

• Data Retention: Your data is retained for the period necessary to fulfill the purposes for which it was collected or as required by law.

• User Rights: You have the right to access, rectify, delete, restrict processing, transfer, and object to the processing of your personal data.

Cookies: Our website uses cookies to enhance functionality and analyze traffic. You can manage cookie settings in your browser.

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Security Policy

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​We ensure the security of your data by implementing appropriate technical and organizational measures.​

• ​Security Measures: We use data encryption, network security protocols, and regular security audits to protect your data from unauthorized access.

• Data Access: Access to your data is restricted to authorized personnel who are obligated to maintain its confidentiality.

• Policy Updates: We regularly review and update our policies and security procedures to ensure the highest level of data protection.

If you have any questions regarding our policies or how we process your personal data, please contact us at bahaisoul13@gmail.com